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One marketing action that can be taken to sell a single product or service to multiple market segments is to


A) develop and produce another version of the product.
B) manufacture products that appeal to different markets.
C) develop separate promotional campaigns.
D) purchase another firm that has additional products that would appeal to multiple markets.
E) issue stock to fund additional research and development for new products.

F) C) and D)
G) All of the above

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Figure 9-9 above shows the market-product grid for a Wendy's restaurant next to a large urban university campus.The best way to describe how the student market is segmented is


A) whether the student is a faculty or staff member.
B) whether the student lives near the campus or far away.
C) whether the student has the disposable income to eat at Wendy's.
D) combining the factors of where the student lives and when (s) he is on campus.
E) the meals eaten at the Wendy's restaurant.

F) B) and D)
G) B) and C)

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According to the Apple market-product grid above,Apple would most likely get the LEAST market synergies from


A) teachers and college staff.
B) individuals and small home office users.
C) medium/large businesses and college faculty.
D) students,teachers,and college faculty.
E) creative professionals.

F) B) and D)
G) A) and E)

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As Figure 9-4 above shows,there are four general categories used to segment consumer markets in the U.S. ,each having its own variables and typical breakdowns that can be used to segment them."A" describes the __________ base of segmentation.


A) behavioral
B) demographic
C) geographic
D) psychographic
E) product

F) C) and D)
G) A) and B)

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The process of segmenting a market and selecting specific segments as targets is the link between __________ and the organization's marketing program.


A) self-regulatory industry standards
B) government regulations
C) top-level management
D) buyers' or market needs
E) controllable environmental factors

F) A) and B)
G) B) and D)

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Define product positioning.What are two approaches to product positioning? Give an example of each approach.

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Product positioning refers to the place ...

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Figure 9-9 above shows the market-product grid for a Wendy's restaurant next to a large urban university campus.Operations and production synergies and efficiencies run __________.


A) horizontally across the rows
B) vertically down the columns
C) between full meals and snacks
D) diagonally from top-left to bottom-right of a market-product grid
E) both horizontally and vertically depending upon the marketing action

F) A) and B)
G) B) and E)

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What are the four steps to positioning a product with a perceptual map?

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A key to positioning a product or brand ...

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All of the following are psychographic segmentation variables EXCEPT:


A) lifestyle
B) needs
C) birth era
D) VALS
E) personality

F) B) and C)
G) A) and B)

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A market-product grid is a framework to relate


A) total estimated expenses for each product sold to each market segment.
B) total anticipated revenue for each product-market segment combination.
C) total anticipated profit for each product sold to each market segment.
D) the market segments of potential buyers to relative market share compared to the closest competitor.
E) the market segments of potential buyers to products offered or potential marketing actions by an organization.

F) C) and E)
G) A) and C)

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One advantage of a market-product grid is that it can be used to


A) make cost-cutting decisions under conditions of uncertainty.
B) screen many new product ideas in order to select the one with the best long-run market potential.
C) determine which target market segments to select and which product groupings to offer.
D) select representative samples of consumers for marketing research studies.
E) relate the product life cycle to consumer demand.

F) None of the above
G) All of the above

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Product repositioning refers to


A) the place a product offering occupies in consumers' minds on important attributes.
B) using a market-product grid to place products in their appropriate places on that grid to identify potential untapped markets.
C) changing the place an offering occupies in consumers' minds relative to competitive products.
D) the practice of selling off a firm's least successful product line and redirecting that revenue into a totally new product.
E) the competitive advantage of one product over another.

F) None of the above
G) C) and D)

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The market segmentation strategy known as frequency marketing focuses on


A) trial.
B) the average number of times a person in the target audience is exposed to an advertisement.
C) consumption incidence.
D) turnover.
E) usage rate.

F) All of the above
G) A) and C)

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Tailoring products or services to the tastes of individual customers on a high-volume scale is referred to as


A) family branding.
B) mass customization.
C) "Tiffany/Walmart" marketing.
D) economies of scale marketing.
E) build-to-order.

F) B) and C)
G) C) and E)

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The process of segmenting a market and selecting specific segments as targets is the link between the various buyers' or market needs and


A) industry standards.
B) government regulations.
C) top-level management.
D) controllable environmental factors.
E) the organization's marketing program.

F) A) and D)
G) A) and C)

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An analysis of the pillow market using a market-product grid suggests that the most important segment to target is


A) side sleepers.
B) sleepers with sleep disorders,such as sleep apnea.
C) sleepers with annual incomes of $50,000 and over.
D) back sleepers.
E) stomach sleepers.

F) C) and D)
G) A) and D)

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Which of the following is a criterion used for selecting a target market?


A) similarity of needs of potential buyers within a segment
B) difference of needs of sellers between segments
C) feasibility of a marketing action to reach a segment
D) market size
E) simplicity and cost of assigning potential buyers to segments

F) A) and D)
G) All of the above

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Which of the following is a common basis used to segment U.S.organizational markets?


A) psychographic
B) income
C) prospects
D) education
E) geographic

F) D) and E)
G) None of the above

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Market segmentation involves aggregating prospective buyers into groups that have common needs and will


A) pay attention to marketing messages.
B) respond similarly to a marketing action.
C) be responsive to marketing research.
D) use the same payment methods.
E) comply with the organization's core values.

F) A) and C)
G) C) and D)

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The aggregation of prospective buyers into groups that (1) have common needs and (2) will respond similarly to a marketing action is referred to as __________.


A) market diversification
B) market differentiation
C) market segmentation
D) market augmentation
E) market repositioning

F) C) and D)
G) A) and B)

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