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L'Oréal created an advertisement for its Visible Life makeup.The magazine in which the ad for L'Oréal Visible Lift makeup appeared is a:


A) communication channel.
B) message.
C) decoder.
D) source.

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Which of these promotional elements has the inherent weakness of extremely high expenses per exposure?


A) advertising
B) personal selling
C) sales promotion
D) publicity

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After reading the daily newspaper,the restaurant owner said,"The owner of Fellini's House of Noodles ran a quarter-page ad in today's paper.We'll just have to find enough money to run our own ad day after tomorrow." What budgeting technique is the restaurant owner most likely using?


A) relative scale budgeting
B) sell you can afford budgeting
C) competitive parity budgeting
D) comparative budgeting

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Experts suggest that today's marketplace could be described as the:


A) social media marketplace
B) personal marketplace
C) age of social networks
D) age of engagement

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A rapidly growing trend in marketing communications is:


A) direct mobile.
B) direct social media.
C) direct engagement.
D) indirect social media.

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Albert Corporate Searchware is a type of search engine that companies use at their websites to handle customer questions.When promoting the product,Albert must be aware of how each of the following affect(s) which promotional elements should be used EXCEPT:


A) the complexity of the product
B) the ancillary services needed to use the product
C) the financial risks associated with making such a major purchase
D) the promotional budget

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Like many consumer products manufacturers,Frito-Lay gives its resellers discounts to encourage them to carry and promote its products.When doing so,Frito-Lay uses a(n) _____ strategy.


A) intensity
B) push
C) inertia
D) gravity

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Which of the following would be LEAST likely to be used for mass selling?


A) advertising
B) personal selling
C) public relations
D) sales promotion

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Personal selling is:


A) a non-personal, indirectly paid presentation of an organization, service, or product.
B) a short-term inducement of value offered to arouse interest in buying a good or service.
C) the two-way flow of communication between a buyer and a seller, designed to influence a person's or group's purchase decision.
D) a paid form of non-personal communication about an organization, good, service, or idea by an identified sponsor.

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An advantage of publicity is its:


A) credibility.
B) control.
C) empathy.
D) intrusiveness.

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Which form of promotion budgeting most closely relates to the marketing concept?


A) percentage of sales budgeting
B) competitive parity budgeting
C) all-you-can-afford
D) objective and task budgeting

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Figure: 16-1 Figure: 16-1   -In Figure 16-1,the position labeled  E  is referred to as __________. A) the source B) the message C) the receiver D) the fields of experience -In Figure 16-1,the position labeled "E" is referred to as __________.


A) the source
B) the message
C) the receiver
D) the fields of experience

Correct Answer

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Advertising is:


A) non-personal, indirectly paid presentation of an organization, service, or product.
B) a short-term inducement of value offered to arouse interest in buying a good or service.
C) a method used to get a non-personal, indirectly paid presentation of a company or its products.
D) any paid form of non-personal communication about an organization, good, service, or idea by an identified sponsor.

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Many companies are now sending messages to mobile phones as part of their direct mobile marketing strategy.These messages are often:


A) emails
B) text messages (short message service, SMS)
C) alerts from cell phone providers
D) very lengthy

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While walking along Robson Street in Vancouver,you receive a notification on your phone from Starbucks (you have their app) ,that says: "Fifty cents off your next purchase,expires in 20 minutes!" This is a form of _______________ and ______________.


A) direct mobile marketing/public service announcement
B) indirect communication/publicity
C) direct phone marketing/advertising
D) direct mobile marketing/sales promotion

Correct Answer

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Hyundai developed its "Smart is in" advertising campaign based on extensive consumer research.In terms of the communication process,the _____ for the information in the "Smart is in" advertisements is Hyundai,its producer.


A) communication channel
B) source
C) decoder
D) message

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Figure: 16-1 Figure: 16-1   -In Figure 16-1,the position labeled  D  is referred to as __________. A) the source B) the message C) decoding D) the fields of experience -In Figure 16-1,the position labeled "D" is referred to as __________.


A) the source
B) the message
C) decoding
D) the fields of experience

Correct Answer

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When you redeem a 50-cents-off coupon for Crest toothpaste at your local supermarket,you demonstrated the efficacy of Crest's:


A) advertising
B) sales promotion
C) public relations
D) publicity

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Johnny calls Evan to discuss the latest happenings in the hockey game.'The latest happenings in the hockey game' would be considered which part of the communication process?


A) Source material.
B) Promotional material.
C) The message.
D) Feedback.

Correct Answer

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Which element of the promotional mix has the inherent weakness of high absolute costs and an inability to obtain direct feedback?


A) advertising
B) personal selling
C) sales promotion
D) publicity

Correct Answer

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