FiltersDone

Question type

Essay

Multiple Choice

Short Answer

True False

Matching

Exam 2: Implementing Strategy: the Value Chain, the Balanced Scorecard, and the Strategy Map

Show Answer

Share

---

All types

Filters

Study FlashcardsPractice ExamLearn

Question 41

Multiple Choice

Review LaterAdd Note

Review Later

After critical success factors (CSFs) have been identified, the next step in developing a competitive strategy is to develop relevant and reliable measure for these CFSs. These measures are important to help the organization:

A) Make profit for any extended period.
B) Increase sales above previous year(s) .
C) Develop policies to enhance customer profitability.
D) Improve productivity in selected product areas.
E) Monitor progress toward achieving strategic goals.

Correct Answer

verified

Show Answer

Question 42

Multiple Choice

Review LaterAdd Note

Review Later

All of the following are required resources for cost leadership except:

A) Substantial capital investment.
B) Unique skills compared to industry standards.
C) Products designed for ease of manufacturing.
D) Process engineering skills.

Correct Answer

verified

Show Answer

Question 43

Multiple Choice

Review LaterAdd Note

The differentiation strategy requires all of the following resources, except:

Which of the following best describes the type of information that cost management must provide that is important for the success of the organization?

The main objective of value chain analysis is to identify stages of the value chain where the firm can:

Which one of the following customer critical success factors is best measured by warranty expense?

Levis Strauss and Co, maker of Levi's familiar 501 and 505 brands of jeans, also make a new brand that was introduced for discount retailers such as Walmart. Levi's strategy with the new jeans was to sell a competitively priced pair. The jeans will be about one-half the price of the familiar 501 and 505 jeans. To get costs down Levi's will: • Use cheaper fabrics and materials. • Shun costly mass-market advertising. • Strictly limit the number of fits, styles, and colors. Required: 1. Assess the new strategy at Levi. What do you think are the potential benefits and risks? 2. How will the firm's value chain and balanced scorecard change as a result of the new strategy?

Which of the following is not a critical success factor?

To increase profitability, technology companies such as IBM have shifted their strategic focus toward:

A local pharmaceutical firm has just announced its discovery of a revolutionary new drug for dieting. However, due to its deteriorating relationship with its union, the unionized portions of the company's employees have threatened to strike. In addition, the company's stock has started to drop due to the firm's difficulty in paying off some of its debt. In this example, what was the firm's core competency(ies) ?