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An aggregate of activities designed to ensure adequate quality is called quality control.

A) True
B) False

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A standard, nationwide rule must be followed in establishing a records retention schedule.

A) True
B) False

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PHI stands for "private health information."

A) True
B) False

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When a patient is transferred from one facility to another, __________ of care ensures that no lapses in treatment occur and that transitions are smooth.

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continuity
Continuity of care ...

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Charge capture relates to charges for missed appointments.

A) True
B) False

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The process of moving an active file to inactive status is called


A) purging.
B) indexing.
C) coding.
D) conditioning.

E) A) and D)
F) All of the above

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A filing system that uses a combination of letters and numbers is said to be __________.

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alphanumeric
An alph...

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When documents are added to a patient's chart, the most recent information should be placed on top.

A) True
B) False

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The "R" entry in the SOAPER charting method means


A) rationale.
B) response.
C) repeat.
D) reinforce.

E) A) and D)
F) All of the above

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__________ information is provided by the patient.

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Subjective
Subjectiv...

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An electronic health record system conceivably could hold all the patients seen over the life of a physician's practice.

A) True
B) False

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The EMR relates to more than one healthcare organization.

A) True
B) False

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Deciding where to file a particular chart based on the patient's name is called __________.

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indexing
Indexing is the proce...

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A correction to a medical record can be made by


A) drawing a line through the entry and writing the correct information.
B) whiting out the entry and writing over it.
C) rewriting the entire page of progress notes with the error corrected.
D) All of the above

E) A) and B)
F) All of the above

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How would you properly index the name "Amanda M. Stiles-Duncan" for filing?


A) Stilesduncan, Amanda M.
B) Stiles Duncan, Amanda M.
C) Duncanstiles, Amanda M.
D) Duncan, Amanda M. Stiles

E) B) and C)
F) None of the above

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Which of the following is not objective information?


A) Progress notes
B) Family history
C) Diagnosis
D) Physical examination and findings

E) All of the above
F) A) and D)

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The medical assistant should consider which of the following when selecting filing equipment?


A) Fire protection
B) Cost of space and equipment
C) Confidentiality requirements
D) All of the above

E) B) and C)
F) All of the above

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The type of record created by an entity that is a single organization involved in the patient's care is an electronic __________ record.

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medical
Electronic medical rec...

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Any of a set of physical properties, the value of which determines characteristics or behavior, is called a(n) __________.

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parameter
A parameter is any o...

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A strong, highly glazed composition paper or heavy card stock is called


A) augment.
B) pressboard.
C) microfilm.
D) shingle.

E) B) and C)
F) A) and D)

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