Question 1

As a group leader, how can you encourage greater participation in meetings?

Accepted Answer

Student answers will vary.
As a group le...

Question 2

Which of the following should a leader keep in mind when sending out a meeting agenda?

Accepted Answer

A)   The agenda should be sent out after the meeting.
B)   The section titled "New Business" should list the least important items first.
C)   The agenda should be prepared in Braille for visually impaired participants.
D)   The agenda should not include an anticipated ending time of the meeting.E) A) and B)
F) A) and C)

Question 3

How do speakers benefit by using presentation software?

Accepted Answer

Presentation software, such as PowerPoin...

Question 4

Which of the following statements is True when using handouts in your presentation?

Accepted Answer

A)   Give your audience at least one handout.
B)   When the information is complex, do not use handouts.
C)   Asking the audience to download the handouts is not an option.
D)   Avoid color-coding handout pages, it confuses audience members.E) A) and D)
F) B) and D)

Question 5

While making presentations using electronic slides, a size 36 font should be the smallest font used in the slides.

Accepted Answer

A) True 
 B)False

Question 6

When talking from a sitting position, speakers should:

Accepted Answer

A)   lean back in their chairs.
B)   toy with an object such as a paper clip.
C)   rest their arms and hands on their laps.
D)   rest their elbows on the desk in front of them.E) A) and D)
F) A) and C)

Question 7

Which of the following is NOT a practice that an effective leader should adopt?

Accepted Answer

A)   Talking as little as possible to draw more opinions and ideas of the participants
B)   Allowing participants to disagree tactfully with one another
C)   Making negative comments when a participant puts forth an impractical idea
D)   Including only those people who have direct inputs to the results of the discussionsE) B) and C)
F) C) and D)

Question 8

Handouts as visual aids during a presentation are useful when a speaker wants audience members to evaluate the material or react to the content at a later date.

Accepted Answer

A) True 
 B)False

Question 9

John is a sales representative at a company. During his one-on-one communications with customers, he should avoid:

Accepted Answer

A)   creating a conversational atmosphere.
B)   keeping the conversations short.
C)   addressing the customers by their names.
D)   doing all of the talking.E) A) and C)
F) A) and B)

Question 10

Which of the following is an ineffective practice when delivering a presentation?

Accepted Answer

A)   Extending the time allotted for the presentation by 15 minutes
B)   Delivering the first words in a loud voice
C)   Displaying a blank slide with a pleasant color between slides
D)   Pausing or maintaining silence for a few seconds when some noise occursE) B) and D)
F) A) and D)

Question 11

Elaborate on the guidelines that make one-on-one communication effective.

Accepted Answer

Guidelines for one-on-one communication ...

Question 12

When originating telephone calls, identify yourself promptly and state the purpose of your call, get to the point quickly, and listen carefully.

Accepted Answer

A) True 
 B)False

Question 13

Which of the following is an effective practice to follow when introducing a speaker?

Accepted Answer

A)   Look at the audience while talking about the speaker's accomplishments.
B)   Make the introduction last for more than ten minutes.
C)   Seat yourself before the speaker reaches the lectern after being introduced.
D)   Give specific information on the topic the speaker is going to present.E) A) and D)
F) All of the above

Question 14

Paying a compliment is especially ineffective during tense situations.

Accepted Answer

A) True 
 B)False

Exam 14: Developing Presentation Skills

How do speakers benefit by using presentation software?

Correct Answer
verified
Presentation software, such as PowerPoin...
View Answer

Elaborate on the guidelines that make one-on-one communication effective.

Correct Answer
verified
Guidelines for one-on-one communication ...
View Answer

Which of the following should a leader keep in mind when sending out a meeting agenda?

Correct Answer
verified

Which of the following is an ineffective practice when delivering a presentation?

Correct Answer
verified

John is a sales representative at a company. During his one-on-one communications with customers, he should avoid:

Correct Answer
verified

Which of the following statements is True when using handouts in your presentation?

Correct Answer
verified

Handouts as visual aids during a presentation are useful when a speaker wants audience members to evaluate the material or react to the content at a later date.

Correct Answer
verified

While making presentations using electronic slides, a size 36 font should be the smallest font used in the slides.

Correct Answer
verified

Paying a compliment is especially ineffective during tense situations.

Correct Answer
verified

Which of the following is NOT a practice that an effective leader should adopt?

Correct Answer
verified

When talking from a sitting position, speakers should:

Correct Answer
verified

Which of the following is an effective practice to follow when introducing a speaker?

Correct Answer
verified

As a group leader, how can you encourage greater participation in meetings?

Correct Answer
verified
Student answers will vary.
As a group le...
View Answer

When originating telephone calls, identify yourself promptly and state the purpose of your call, get to the point quickly, and listen carefully.

Correct Answer
verified

Exam 14: Developing Presentation Skills

How do speakers benefit by using presentation software?

Correct AnswerverifiedPresentation software, such as PowerPoin...View AnswerShow Answer

Elaborate on the guidelines that make one-on-one communication effective.

Correct AnswerverifiedGuidelines for one-on-one communication ...View AnswerShow Answer

Which of the following should a leader keep in mind when sending out a meeting agenda?

Correct AnswerverifiedShow Answer

Which of the following is an ineffective practice when delivering a presentation?

Correct AnswerverifiedShow Answer

John is a sales representative at a company. During his one-on-one communications with customers, he should avoid:

Correct AnswerverifiedShow Answer

Which of the following statements is True when using handouts in your presentation?

Correct AnswerverifiedShow Answer

Handouts as visual aids during a presentation are useful when a speaker wants audience members to evaluate the material or react to the content at a later date.

Correct AnswerverifiedShow Answer

While making presentations using electronic slides, a size 36 font should be the smallest font used in the slides.

Correct AnswerverifiedShow Answer

Paying a compliment is especially ineffective during tense situations.

Correct AnswerverifiedShow Answer

Which of the following is NOT a practice that an effective leader should adopt?

Correct AnswerverifiedShow Answer

When talking from a sitting position, speakers should:

Correct AnswerverifiedShow Answer

Which of the following is an effective practice to follow when introducing a speaker?

Correct AnswerverifiedShow Answer

As a group leader, how can you encourage greater participation in meetings?

Correct AnswerverifiedStudent answers will vary.As a group le...View AnswerShow Answer

When originating telephone calls, identify yourself promptly and state the purpose of your call, get to the point quickly, and listen carefully.

Correct AnswerverifiedShow Answer

Correct Answer
verified
Presentation software, such as PowerPoin...
View Answer

Correct Answer
verified
Guidelines for one-on-one communication ...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Student answers will vary.
As a group le...
View Answer

Correct Answer
verified