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Suppose that you are trying to solve the problem of assembling a new bookcase that you have just bought, using a sheet of instructions as a guide. According to the discussion of problem understanding,


A) you must use heuristics in order to understand a problem.
B) a problem will have a coherent representation, as long as you have used your background knowledge about your previous experiences with assembling items.
C) you need to mentally represent the problem, and this representation must be consistent with the assembly instructions.
D) the major component of this phase of problem solving is the decision to use symbols and visual images to represent the various steps that are illustrated in the assembly instructions.

E) B) and C)
F) None of the above

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In the means-ends heuristic,


A) the matrix approach is most useful.
B) we disregard some aspects of the problem in order to make the problem simpler.
C) we solve a problem by emphasizing embodied cognition.
D) we divide the problem into a number of subproblems.

E) None of the above
F) All of the above

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Dwaine has just completed a high school course in algebra. However, when he needs to solve a problem that uses basic algebra, he finds that he does not know how to apply his knowledge. Cognitive psychologists would argue that Dwaine


A) is having trouble because of the situated-cognition issue.
B) should apply the matrix method, because it is especially useful for algebra problems.
C) is probably using an inappropriate algorithm.
D) should try parallel processing.

E) None of the above
F) B) and D)

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What is the difference between functional fixedness and mental set?


A) A mental set is more rigid than functional fixedness.
B) Functional fixedness emphasizes the objects involved in solving the problem, whereas mental set emphasizes the problem solver's strategies.
C) Functional fixedness applies to problem finding, whereas mental set applies to problem solving.
D) There is no substantial difference; the two terms are identical.

E) A) and D)
F) A) and C)

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Which of the following research topics on problem solving would have the lowest ecological validity?


A) How people plan their route through a hardware store, so that they can locate the items as quickly as possible.
B) How diners in a restaurant figure out how to divide a bill fairly among themselves.
C) How parents of preschoolers plan a birthday party.
D) How students in a geometry class use information from previous problems to solve the current problem.

E) A) and B)
F) A) and C)

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