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When a person buys stocks through an online broker such as Charles Schwab, he or she participates in _____ e­commerce.


A) business­to­business
B) business­to­consumer
C) consumer­to­consumer
D) business­to­government

E) A) and B)
F) C) and D)

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Why is it quite possible that the need for internal information technology (IT) departments in companies might be reduced in the future?

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Cloud computing is changing how corporat...

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Which of the following is true about operating systems?


A) Operating systems now require users to type commands with precise syntax in order to carry out tasks.
B) Operating systems do not carry out any tasks that utility programs perform.
C) Operating system software provides an interface that enables users to interact with the computer.
D) "Operating system" is a synonym for applications software.

E) A) and C)
F) All of the above

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The fundamental form of system software is the operating system, which controls the way a computer functions at its most basic level.

A) True
B) False

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Spyware is often installed when users download and install freeware on their computers.

A) True
B) False

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A _____ uses hardware or software to create a barrier that prevents unwanted messages or instructions from entering a computer system.


A) router
B) data mine
C) spyware
D) firewall

E) B) and C)
F) All of the above

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Habib is a writer. He regularly uses Microsoft Word for his work so he can write, edit, and prepare his manuscripts for publication. What category of computer product is Habib using?


A) Hardware
B) Utility program
C) Application software
D) Operating system software

E) A) and B)
F) All of the above

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One advantage of the e­marketplace is that it enables sellers and buyers to contact and negotiate with a large number of market participants.

A) True
B) False

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The size of a typical individual transaction in B2B e­commerce is relatively small, usually a few dollars to a few hundred dollars.

A) True
B) False

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Authors, musicians, and software development companies have complained about digital piracy, claiming that this practice:


A) benefits large corporations.
B) leads to long and unnecessary delays in the production process.
C) is an unauthorized use of their intellectual property.
D) actually promotes their competitor's products.

E) A) and C)
F) A) and B)

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The basic difference between computer viruses and spyware is that a virus has the ability to spread from one computer to another while transferring data.

A) True
B) False

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Opt­in email is much less expensive than direct mail.

A) True
B) False

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The CAN­SPAM Act of 2003 has proven to be extremely successful at shutting down businesses that rely heavily on spamming to generate sales.

A) True
B) False

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Utility programs are supplemental operating system software programs, such as firewalls, antivirus software , and other security software.

A) True
B) False

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Data mining uses powerful statistical and mathematical techniques to analyze vast amounts of data in data warehouses in order to identify useful information that had been hidden.​

A) True
B) False

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In 2003, the U.S. Congress enacted the Controlling the Assault of Non­ Solicited Pornography and Marketing Act, also known as the CAN­SPAM Act. It requires senders of unsolicited commercial email to label their messages as ads and to tell the recipient how to decline further messages. It also prohibits the use of false or deceptive subject lines.

A) True
B) False

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A small firm that manufactures specialized automobile parts would be unable to participate in an e­marketplace because accessing such markets requires expensive dedicated connections between firms that only larger firms can afford.

A) True
B) False

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Documents stored on the World Wide Web are written and linked together using _____.


A) decision support systems (DSS)
B) expert systems (ES)
C) computer­aided design (CAD)
D) Hypertext Markup Language (HTML)

E) A) and B)
F) A) and C)

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_____ application software is used by many different businesses and occupations.


A) Server
B) Uniform
C) Vertical
D) Horizontal

E) B) and D)
F) All of the above

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Discuss four advantages that businesses using e­marketplaces enjoy.

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E­marketplaces provide a number of advan...

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