Question 1

Katerina is looking for a job that will be quick to learn and not require a lot of thinking, so she can earn money and still focus on earning her degree. She is looking for a job that follows the ________ approach.

Accepted Answer

A)   motivational
B)   mechanistic
C)   biological
D)   perceptual-motor
E)   ergonomicF) A) and D)
G) A) and B)

Question 2

Which of the following sources is most appropriate for providing accurate information regarding the importance of job duties?

Accepted Answer

A)   Supervisors
B)   Incumbents
C)   Customers
D)   Subordinates
E)   External job analystsF) B) and E)
G) A) and D)

Question 3

Which of the following is the process of defining the way work will be performed and the tasks that will be required in a given job?

Accepted Answer

A)   Job specification
B)   Job evaluation
C)   Job performance
D)   Job design
E)   Job satisfactionF) A) and E)
G) D) and E)

Question 4

Huan, a manager, decides to design jobs based on the principles of the motivational approach. If he does not balance them with some traits of the mechanistic approach, he will see minimal impact on

Accepted Answer

A)   job satisfaction.
B)   employee engagement.
C)   production.
D)   employee retention.
E)   leadership skills of employees.F) B) and D)
G) A) and E)

Question 5

Micromanagement affects a team's autonomy.

Accepted Answer

A) True 
 B)False

Question 6

When Health Above, a startup company, was bought by Above All Health, the HR department was tasked with assessing the dollar value of each job and creating equitable pay structures. HR completed a

Accepted Answer

A)   performance appraisal.
B)   recruitment.
C)   job evaluation.
D)   work redesign.
E)   career planning.F) B) and D)
G) C) and D)

Question 7

According to the "Job Characteristics Model," ________ is the degree to which a job requires completing a "whole" piece of work from beginning to end.

Accepted Answer

A)   skill variety
B)   task identity
C)   autonomy
D)   task significance
E)   feedbackF) B) and D)
G) C) and E)

Question 8

Describe job design and job redesign. Explain the elements required for effectively designing jobs.

Accepted Answer

Job design is the process of defining ho...

Question 9

How does the mechanistic approach differ from the motivation approach?

Accepted Answer

A)   The mechanistic approach seeks to empower individual workers.
B)   The motivational approach designs jobs that are repetitive and mundane.
C)   Workers in organizations that follow the mechanistic approach can be easily replaced.
D)   Workers in organizations that follow the motivational approach have less autonomy.
E)   Organizations that follow the mechanistic approach are highly dependent on individual workers.F) B) and C)
G) A) and D)

Question 10

Many books have been written about leadership, such as How Successful People Lead, by John Maxwell. The goal of these books is to focus the leader's mind on organizational psychology by explaining the ________ approach.

Accepted Answer

A)   motivational
B)   mechanistic
C)   biological
D)   perceptual-motor
E)   cognitive task analysisF) None of the above
G) A) and D)

Question 11

All decisions for the coffee chain Traded Beans are made by the founder and chief executive officer. This company has a ________ decision-making structure.

Accepted Answer

A)   divisional
B)   democratic
C)   centralized
D)   collective
E)   distributedF) A) and E)
G) B) and E)

Question 12

In which of the following circumstances will a functional structure be more appropriate for an organization?

Accepted Answer

A)   When the environment is unstable
B)   When demand for the resources can be well anticipated
C)   When the organization competes on differentiation
D)   When coordination requirements keep changing
E)   When innovation is the primary focus of the organizationF) A) and C)
G) A) and B)

Question 13

Job design interventions emphasizing the motivational approach focus on

Accepted Answer

A)   increasing the productivity of individual employees.
B)   adjusting machines to meet individual needs.
C)   modifying technology to adapt to employees' requirements.
D)   breaking down complex work into smaller, mundane tasks.
E)   increasing the meaningfulness of jobs.F) B) and D)
G) A) and E)

Question 14

The ________ section in a Position Analysis Questionnaire (PAQ)  focuses on planning and information-processing activities.

Accepted Answer

A)   mental processes
B)   information input
C)   work output
D)   job context
E)   relationship analysisF) B) and E)
G) All of the above

Question 15

________ provides a longitudinal overview of the dynamic relationships by which inputs are converted into outputs.

Accepted Answer

A)   Job analysis
B)   Organization structure
C)   Organizational dynamics
D)   Work-relationship analysis
E)   Work-flow designF) B) and E)
G) A) and B)

Question 16

Which of the following approaches views job satisfaction as one of the most important outcomes of job design?

Accepted Answer

A)   Administrative approach
B)   Mechanistic approach
C)   Biological approach
D)   Perceptual-motor approach
E)   Motivational approachF) None of the above
G) C) and E)

Question 17

Feng shui can be an argument to examine the ergonomics of an employee's workstation.

Accepted Answer

A) True 
 B)False

Question 18

The most common source of error in the job analysis process results from job descriptions being

Accepted Answer

A)   outdated.
B)   narrow.
C)   untested.
D)   vague.
E)   elaborate.F) B) and C)
G) B) and E)

Question 19

Recently a state agency completed a project in which a talent inventory was done for everyone's job. As a result, a gap analysis could show areas for the company to focus on with rehires. Job descriptions were also updated. This process is known as job analysis.

Accepted Answer

A) True 
 B)False

Question 20

Describe job analysis and distinguish between job description and job specification.

Accepted Answer

Job analysis is the process of gaining d...

Exam 4: The Analysis and Design of Work

Recently a state agency completed a project in which a talent inventory was done for everyone's job. As a result, a gap analysis could show areas for the company to focus on with rehires. Job descriptions were also updated. This process is known as job analysis.

Correct AnswerverifiedShow Answer

In which of the following circumstances will a functional structure be more appropriate for an organization?

Correct AnswerverifiedShow Answer

Which of the following approaches views job satisfaction as one of the most important outcomes of job design?

Correct AnswerverifiedShow Answer

Which of the following is the process of defining the way work will be performed and the tasks that will be required in a given job?

Correct AnswerverifiedShow Answer

The ________ section in a Position Analysis Questionnaire (PAQ) focuses on planning and information-processing activities.

Correct AnswerverifiedShow Answer

The most common source of error in the job analysis process results from job descriptions being

Correct AnswerverifiedShow Answer

How does the mechanistic approach differ from the motivation approach?

Correct AnswerverifiedShow Answer

Micromanagement affects a team's autonomy.

Correct AnswerverifiedShow Answer

Job design interventions emphasizing the motivational approach focus on

Correct AnswerverifiedShow Answer

All decisions for the coffee chain Traded Beans are made by the founder and chief executive officer. This company has a ________ decision-making structure.

Correct AnswerverifiedShow Answer

Katerina is looking for a job that will be quick to learn and not require a lot of thinking, so she can earn money and still focus on earning her degree. She is looking for a job that follows the ________ approach.

Correct AnswerverifiedShow Answer

Huan, a manager, decides to design jobs based on the principles of the motivational approach. If he does not balance them with some traits of the mechanistic approach, he will see minimal impact on

Correct AnswerverifiedShow Answer

Which of the following sources is most appropriate for providing accurate information regarding the importance of job duties?

Correct AnswerverifiedShow Answer

Describe job design and job redesign. Explain the elements required for effectively designing jobs.

Correct AnswerverifiedJob design is the process of defining ho...View AnswerShow Answer

According to the "Job Characteristics Model," ________ is the degree to which a job requires completing a "whole" piece of work from beginning to end.

Correct AnswerverifiedShow Answer

Feng shui can be an argument to examine the ergonomics of an employee's workstation.

Correct AnswerverifiedShow Answer

Many books have been written about leadership, such as How Successful People Lead, by John Maxwell. The goal of these books is to focus the leader's mind on organizational psychology by explaining the ________ approach.

Correct AnswerverifiedShow Answer

________ provides a longitudinal overview of the dynamic relationships by which inputs are converted into outputs.

Correct AnswerverifiedShow Answer

Describe job analysis and distinguish between job description and job specification.

Correct AnswerverifiedJob analysis is the process of gaining d...View AnswerShow Answer

When Health Above, a startup company, was bought by Above All Health, the HR department was tasked with assessing the dollar value of each job and creating equitable pay structures. HR completed a

Correct AnswerverifiedShow Answer

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Job design is the process of defining ho...
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Job analysis is the process of gaining d...
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