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Which non-comparative scale is analyzed using profile analysis?


A) Likert scale
B) semantic differential scale
C) Stapel scale
D) all of the above

E) None of the above
F) A) and D)

Correct Answer

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________ is a type of validity,sometimes called face validity,that consists of a subjective but systematic evaluation of the representativeness of the content of a scale for the measuring task at hand.


A) Construct validity
B) Content validity
C) Criterion validity
D) Internal consistency validity

E) C) and D)
F) A) and D)

Correct Answer

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There are several problems associated with the test-retest approach to determining reliability.If measuring respondents' attitude toward low-fat milk may cause them to become more health conscious and develop a more positive attitude toward low-fat milk,then there is a problem with ________.


A) the time interval between testing
B) the initial measurement altering the characteristic being measured
C) it being impossible to make repeated measurements
D) the first measurement having a carryover effect to the second or subsequent measurements

E) All of the above
F) B) and C)

Correct Answer

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A ________ is a seven point rating scale with endpoints associated with bi-polar labels that have semantic meaning.


A) semantic differential scale
B) Likert scale
C) continuous rating scale
D) Stapel scale

E) All of the above
F) B) and C)

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The semantic differential scale may be said to be pan-cultural or free of cultural bias.

A) True
B) False

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An important property of coefficient alpha is that its value tends to decrease with an increase in the number of scale items.

A) True
B) False

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________ is the variation in the information sought by the researcher and the information generated by the measurement process employed.


A) Systematic error
B) Measurement error
C) Random error
D) Variable error

E) All of the above
F) A) and B)

Correct Answer

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Which of the following statements is not a consideration when making non-comparative itemized rating scale decisions?


A) the number of scale categories to use
B) forced versus non-forced choice
C) the order of the scale questions
D) balanced versus unbalanced scales

E) All of the above
F) C) and D)

Correct Answer

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________ is a type of validity that assesses the relationship between theoretical constructs.It seeks to confirm significant correlations between the constructs as predicted by theory.


A) Convergent validity
B) Discriminant validity
C) Nomological validity
D) Concurrent validity

E) B) and D)
F) A) and D)

Correct Answer

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Which non-comparative scale has the advantage of being easy to construct and the disadvantage of cumbersome scoring unless the scoring is computerized (Table 9.1 in the text) ?


A) semantic differential scale
B) Likert scale
C) continuous rating scale
D) Stapel scale

E) None of the above
F) A) and B)

Correct Answer

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What are the advantages and disadvantages of the Likert scale?

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The advantages of the Likert scale are a...

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Non-comparative scales are often referred to as monadic scale.

A) True
B) False

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Which of the following is not an approach to assess multi-item scale reliability?


A) test-retest reliability
B) construct reliability
C) alternative forms reliability
D) internal consistency reliability

E) All of the above
F) A) and B)

Correct Answer

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When developing scales for international research,the researcher must pay special attention to details that can make the measurement instrument specific to the country in which the instrument will be used.Which of the following should be of concern to the marketing researcher when developing scales for international research?


A) Special attention should be devoted to determining equivalent verbal descriptors in different languages and cultures.
B) Scale endpoints and the verbal descriptors should be employed in a manner that is consistent with the culture.
C) It is critical to establish the equivalence of scales and measures used to obtain data from different countries.
D) All of the above are correct.

E) A) and C)
F) B) and D)

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When determining the number of scale categories to use in a non-comparative itemized rating scale,if individual responses are of interest,or the data will be analyzed by sophisticated statistical techniques,five or more scale categories may be required.

A) True
B) False

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The data obtained by using a Stapel scale can be analyzed in the same way as a ________.


A) continuous rating scale
B) Constant sum scale
C) semantic differential scale
D) Ranking scale

E) A) and D)
F) A) and C)

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The Likert scale is also referred to as a summated scale.

A) True
B) False

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A ________ is a measurement scale with five response categories ranging from "strongly disagree" to "strongly agree," which requires the respondents to indicate a degree of agreement or disagreement with each of a series of statements related to the stimulus objects.


A) semantic differential scale
B) Likert scale
C) continuous rating scale
D) Stapel scale

E) B) and C)
F) A) and B)

Correct Answer

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The scale descriptors "never," "rarely," "sometimes," "often," and "very often" are commonly used when studying the ________ construct (Table 9.3 in the text) .


A) attitude
B) satisfaction
C) purchase frequency
D) purchase intent

E) None of the above
F) All of the above

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Of the three itemized rating scales considered,the semantic differential scale is used the least.

A) True
B) False

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