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Laclede's Landing in downtown St.Louis,Missouri,has been turned into a vibrant development with small shops and restaurants.It has done a lot to reverse the fortunes of the aging area near the river,including helping to increase foot traffic enough to support entertainment areas and the opening of additional stores.This is an example of which of the following?


A) a lifestyle center
B) a festival marketplace
C) a central trade area
D) an overstored trade area
E) an understored trade area

F) B) and C)
G) D) and E)

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Give an example of how global retailers have adjusted their offerings to meet the needs of different populations around the world.

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Answers will vary but may incl...

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According to the ________ hypothesis,new retailing forms often begin as low-margin,low-price,low-status operations to challenge established retailers,then become successful,and eventually take the place of the established retailers they had challenged.


A) agent
B) broker
C) wheel-of-retailing
D) warehousing
E) retail life cycle

F) A) and D)
G) None of the above

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A large retail store that wants to offer a broader variety of products or services on site than it would otherwise carry would most likely make an arrangement with a(n) ________.


A) leased department
B) convenience store
C) variety store
D) factory outlet
E) off-price retailer

F) B) and C)
G) B) and E)

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Why do stores locate in saturated trade areas?


A) to decrease competition
B) to access high customer traffic
C) to take advantage of tax breaks
D) to create retailer cooperatives
E) to standardize the service mix

F) B) and D)
G) A) and B)

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Which of the following types of retailers obtain surplus merchandise from manufacturers and offer brand-name,fashion-oriented goods at low prices?


A) specialty stores
B) warehouse clubs
C) off-price retailers
D) department stores
E) hypermarkets

F) C) and D)
G) B) and C)

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Explain the concept of nonstore retailing,giving one example of a well-known product that has been marketed this way.

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Nonstore retailing is any meth...

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Describe the benefits of e-commerce for a consumer.

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Consumers who purchase items utilizing e...

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A(n) ________ trade area is a site where a sufficient number of stores already exist and the retailer believes it can compete successfully by going head-to-head with the competition.


A) overstored
B) secondary
C) primary
D) saturated
E) understored

F) C) and D)
G) B) and C)

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Costco's surprise offerings of seconds,overstocks,and closeouts-occasionally including diamonds-is an example of how a retailer can differentiate itself through its ________.


A) merchandise mix
B) services mix
C) destination retailing
D) store atmosphere
E) level of service

F) B) and D)
G) B) and C)

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A master distributor is most likely to work in which of the following?


A) a box store
B) a B2B e-commerce site
C) a party plan system
D) network marketing
E) an experiential store

F) A) and B)
G) B) and E)

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Compare and contrast the four types of discount stores.

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General merchandise discount stores offe...

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A store using an everyday low-pricing (EDLP) strategy does which of the following?


A) relies on its pricing strategy to create its competitive advantage and engages in a price war if necessary to maintain the advantage
B) has weekly sales
C) sets prices between the list price the manufacturer suggests and the deeply discounted price stores that compete on price alone offer
D) positions itself as an anchor store in a shopping center
E) eliminates customer service in order to maintain low prices

F) A) and B)
G) A) and C)

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Which of the following statements about the use of color in retail stores is true?


A) Blue and green are warm colors.
B) Bright colors make shoppers feel more relaxed.
C) Reds and yellows convey an atmosphere of elegance and cleanliness.
D) Orange is used to stimulate hunger.
E) Light colors convey excitement.

F) B) and D)
G) A) and C)

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Compare and contrast specialty stores and convenience stores.

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Specialty stores carry narrow product li...

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Explain the limitations for marketers offering e-commerce shopping.

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Limitations for marketers engaging in e-...

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In terms of the basic types of retail locations,the traditional downtown business area found in most towns and cities is referred to as a ________.


A) saturated trade area
B) understored trade area
C) lifestyle center
D) shopping center
E) central business district

F) A) and B)
G) A) and C)

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Which of the following is NOT an element involved in the creation of store atmospherics?


A) color
B) furnishings
C) smells
D) sounds
E) knowledgeable personnel

F) B) and E)
G) A) and B)

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Stop-N-Go and Circle K,small stores that traditionally have had a market of consumers who are willing to pay a higher price for the ease of buying staples close to home,are ________.


A) specialty stores
B) convenience stores
C) supermarkets
D) hypermarkets
E) off-price retailers

F) A) and B)
G) A) and C)

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Which of the following stores is most likely to have a narrow assortment of merchandise?


A) a supermarket
B) a factory outlet store
C) a department store
D) a warehouse club
E) a hypermarket

F) B) and D)
G) A) and E)

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